Refund policy

Refund Policy

Thank you for shopping with the dnmshoes.com. We strive to bring you some of today’s hottest collections of custom handmade footwear. We take great pride in having you wear our beautiful pieces. We would just like to bring to your attention and make you fully aware of what you are purchasing beforehand. Each collection piece is hand painted using acrylic paints. These custom in reality, are works of art on a pair of sneakers. When you wear these types of customized painted shoes you run the risk of cracks, scuffs, chips etc. Every time you purchase and wear any custom pair of footwear. Our artists take numerous steps to prepare, paint & seal every custom pair of shoes that we produce. However, this is paint being applied to a sneaker for wear. These are made for casual wear only. Even being worn casually can result in cracks, scuffs and chips. Please wear with care 🙂 We will gladly accept returns for merchandise purchased through dnmshoes.com and that meet the following conditions:

Refund would take place within 2-3 business days post receipt of the products back at our warehouse. A careful monitoring of the returned products takes place to ensure that the shoes are unworn and intact. Subject to discretion is with “D&M Shoes”